Refund policy

Northwest Terror Fest Shop will not accept returns unless the incorrect item or size is sent. Please contact us at nwtfmerchshop@gmail.com if your order is incorrect.
Northwest Terror Fest Shop will provide you with a tracking number when your order is shipped. Once we have shipped your order to the address provided your order’s journey is out of our hands. Please make sure you are providing the correct shipping information. Northwest Terror Fest Shop is not responsible for lost or stolen items.